what is a waste of time and money, etc.Ī virtual desktop will never be an identical experience to a physical desktop. What really works and what doesn’t, what you need vs.
There are many websites out there and videos on YouTube put out by passionate people in the community trying to do good in the world that can give you a better understanding without all the sales noise. Talk to people with a lot of EUC (end-user computing) experience in the areas of VDI (virtual desktop infrastructure) and SBC (server-based computing) to get a better understanding of how complex VDI is and what all works with it and what doesn’t. If the sales team of the solution has to “check internally”, more than likely you’re going to get fed a line of BS soon so begin looking for something else. If these point solution vendors don’t have whitepapers with a simple Google search that show it working, be wary. Let me save you from some PTSD, vet out how well your existing solutions work on these types of environments before you use them. As a result, your VDI environment suffers until you can pinpoint the cause. Many times these solutions weren’t built for dynamic provisioning, single image management, non-persistent user sessions, or multi-user shared targets.
You have existing point solutions in your desktop and server environment and common sense + simple economics may dictate attempting to use some of these solutions for your VDI or SBC environment. Understand the total cost of ownership as well as per user cost to run your service before you begin. If you are doing VDI as purely a cost-cutting measure, you have no concept of what VDI entails and have already started out the project on the wrong foot. If you don’t budget for these solutions up front, you will be in for a rude awakening when you see the total cost of ownership (TCO) as your project progresses. There’s no way around needing some extra pieces in place if you want it to function correctly and have happy users. Any vendor that comes to you and says they can do it all is selling you a dream. If you do it right you will require several point solutions to make it function well for your users. VDI is extremely expensive when you build it right. Watch out for “square peg, round hole” syndrome that happens in many VDI projects. Be proactive and build the foundation for VDI correctly up front so you can answer any use case that comes up in the future. Which means angry users as you scramble to “fix” VDI to make it work for the use case. Just building something and then hunting for use cases means the solution won’t quite fit the use case you’ve found in most cases without a lot of redevelopment of what you’ve built.
3 Hidden gems from the field on why VDI sucks at most companiesīEFORE you begin your VDI journey… Business justificationĪlways have a clear cut use case for what you’re building.2.55 Business Liaisons, Operations, and IT Service Desk Training.2.54 Internal Branding and Marketing Campaigns.2.53 Capturing User Feedback In-Session.2.52 Naming Convention for VDI Admins and End Users.2.48 SOAR – Security Orchestration, Automation, and Response.2.44 SIEM – Security Incident Event Management.2.42 File Share and Data Security Protection.2.41 RAT – Remote Access Trojan Protection.
2.40 Vulnerability Scanning & Penetration Testing.2.38 Release management & deployment strategy.2.33 Network Segmentation and Micro-segmentation.2.32 CASB – Cloud Access Security Brokers.2.26 Gateway – Traffic Management and Security.2.25 PAM – Privileged Access Management.2.24 EDR – Endpoint Detection and Response.2.22 Application Process Control & Elevation.
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